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STEP_1. Put your AirBeats in the charging case, make sure that its fully charged (All three lights should be white). 

STEP_2. Take out both of your AirBeats from the charging case.

STEP_3. They should automatically turn on when you take them out, but if you do not see any red lights then turn them on by pressing their buttons for 3 seconds (until you see a red light)

STEP 4: Once turned on and both are out of the charging case they should both begin to blink white and red. 

STEP 5: Open your mobile device and open your BlueTooth settings. Find the "e6s" or "AS6" waiting to be connected and select it. After about 30 seconds both earbuds should stop blinking and turn red and then the wed light will turn off.

They are now ready to be used.

To Power on take the earbud out of the case and press its button for three seconds until you see a red light come on. 

To turn off your AirBeats take them out of the charging case and press its button for three seconds until you see its red light go off. 

Answer or End incoming call: 

Double touch

Play or Pause Music: 

Single press either earbud,

Activate voice assistant: 

Triple touch the left earbud

Ignore incoming call: 

Touch and hold for 1 second

Skip track backward when playing: 

Press and hold right earbud until you hear a beep noise

Skip track forward when playing: 

Press and hold the left earbud until you hear a beap noise

Volume Up

Double touch left earbud

Volume Down

Double touch right earbud

This is common when you do not remove the almost invisible plastic stickers covering the metal charge plats directly on the back of your headphones. Removing this should fix the charging issue. 

For the best listening experience open your Music setting on your Mobile device and in the "EQ" (Equalizer) settings select the "Small Speaker" option and it will give your AirBeats a huge boost in bass, vocals, and clarity. 

Note: This is not needed to enjpy AirBeats Pro but may be worth a try.

We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

If you need to change or cancel your order, please contact us Immediately. Once your order has been processed, we will be unable to make any changes.

Once you place your order, please allow 2 - 5  business days to process your order. After that, it will take 8-20 business days for delivery depending on your location.

You can track your package be clicking on this link: https://airbeats.shop/apps/trackorder

You can cancel your order within 24 hours of order if you chose regular standard shipping. 

If you chose expedited shipping at checkout then you have 12 hours to cancel your order and get a refund. 

In the event that your order has already been shipped we cannot issue a refund until you ship the item back to us and we receive it in perfect condition. 

In the event that you receaved a defective product please email us using the contact form and explain the issue and what is wrong with the product.