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STEP_1. Put your JAMKIX in the charging case, make sure that its fully charged (All three lights should be white). 

STEP_2. Take out both of your JAMKIX from the charging case.

STEP_3.  Hold both of them down for about 3 seconds holding them close or putting them in your ear and should hear, "Power On" and shortly after "Pairing". 

STEP 4: Once they are turned on you should be able to find JAMKIX Pro on your device under Bluetooth. Select JAMKIX pro from your device settings and hit connect. 

They are now ready to be used.

To Power on take the earbud out of the case and press its button for three seconds until you hear "Power on". 

Answer or End incoming call: 

Double press

Play or Pause Music: 

Single press either earbud,

Activate voice assistant: 

Press and hold for 1 second

Ignore incoming call: 

Press and hold for 1 second

Skip track backward when playing: 

Double press the right earbud .

Skip track forward when playing: 

Double press the left earbud.

Volume Up

Press the left earbud three times

Volume Down

Press the right earbud three times.

Power Off

Press and hold for 4 seconds and you will hear "Power Off". 

For the best listening experience open your Music setting on your Mobile device and in the "EQ" (Equalizer) settings select the "Small Speaker" option and it will give your AirBeats a huge boost in bass, vocals, and clarity. 

Note: This is not needed to enjpy AirBeats Pro but may be worth a try.

We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

If you need to change or cancel your order, please contact us Immediately. Once your order has been processed, we will be unable to make any changes.

Once you place your order, please allow 2 - 5  business days to process your order. After that, it will take 8-20 business days for delivery depending on your location.

You can track your package be clicking on this link: https://jamkix.com/apps/trackorder

You can cancel your order within 24 hours of order if you chose regular standard shipping. 

If you chose expedited shipping at checkout then you have 12 hours to cancel your order and get a refund. 

In the event that your order has already been shipped we cannot issue a refund until you ship the item back to us and we receive it in perfect condition. 

In the event that you receaved a defective product please email us using the contact form and explain the issue and what is wrong with the product.